Civic Navigate

Win state and local government through the right partners.

Civic Navigate is partnership strategy and operations for early- and mid-stage govtech companies. We help you co-sell with the software vendors, SIs, and resellers already inside the account, and make the results measurable.

A route from your product through partners and a contract vehicle to state, county, and city buyers Your product Ready for government buyers Your partners Resellers, ISVs, SIs,and strategic partners Contract vehicle Cooperative and state contracts Buyers States, counties, and cities

Budgets are limited, and the incumbents already hold them

Your sellers cannot reach the people who decide. Your partners can.

Four partners around one customer: the incumbent software provider, the system integrator, the reseller or contract vehicle, and your solution, all reaching the same decision makers Decision makers Incumbent software provider System integrator Reseller or contract vehicle Your solution
Co-sell with the vendors already in the account, so decision makers hear about your solution from partners they trust.
The money is already allocated
Government budgets are limited and mostly committed to established software providers and system integrators. They also hold the contract vehicles, so a new vendor is competing for dollars that already have a home.
Your sellers cannot reach the decision makers
You have a sales team, but the people who control the budget and the buying decision sit inside relationships the incumbents already own.
Your solution fits alongside what is already there
You complement the existing vendors and SIs rather than replace them, which gives them a reason to bring you into the account.

Co-sell and surround the customer

Work the account with the vendors and SIs already inside it. Partners introduce you to decision makers, your solution can ride on budget and contracts that already exist, and the customer hears a consistent story from several trusted sources. Civic Navigate builds that motion with you.

The partners behind state and local sales

Each partner type needs a different offer, different economics, and a different way of working. We design for all four.

Resellers and distributors
Government technology resellers hold contract vehicles and buyer relationships that take years to build. We help you decide whether a reseller fits, structure the relationship, and get your product in front of their sellers. We bring hands-on experience working with resellers like Carahsoft.
ISVs and technology partners
Integrations, marketplaces, and bundled offers with software vendors that already sell to your target agencies. We define who to partner with and what the joint offer is.
Systems integrators
SIs deliver the implementation and often shape the buying decision. We design the teaming and co-sell motion: joint qualification, roles, and handoffs.
Strategic partners
Platform vendors, associations, and other alliances that give you credibility and access in the segments you target. We help you choose them and decide where to invest.

The templates and roadmap to make partnerships work

Co-sell breaks down when each side works from different assumptions. We give you the working documents, and the sequence to use them in, so you and your partners pursue the same account for the same reasons and the agency ends up better served.

Templates

Joint value proposition one-pager
Why the customer is better off with both products: what each side does, where they fit together, and the outcome for the agency.
Co-sell agreement and rules of engagement
Who leads, how deals are registered, how referrals are credited, and what happens when interests conflict.
Customer surround map
The buyer's org, budget owners, and decision makers, matched to the partner relationships that reach each of them.
Joint account plan
Shared target accounts, an owner on each side, next steps, and a meeting cadence.
Mutual customer success plan
Implementation milestones, adoption goals, and how results are reported back to the agency.
Partner pipeline review and QBR pack
Shared pipeline, wins, losses, and the metrics both sides have agreed to track.
Executive sponsor outreach kit
Introduction emails, talk tracks, and a briefing format so partner sellers can open doors for you.
Funding and contract path checklist
Which budget line, contract vehicle, and procurement route a deal will travel on.
RoleWho they areWho has the relationshipNext step
Budget owner[Name, title][Incumbent vendor or SI contact][Introduction request]
Executive sponsor[Name, title][Partner executive][Briefing or joint meeting]
Technical evaluator[Name, title][Partner solution architect][Integration demo]
Procurement lead[Name, title][Reseller or contract holder][Confirm contract path]
An excerpt from the customer surround map template.

A sample 90-day roadmap

  1. Days 1 to 30

    Map

    Identify the incumbent vendors, SIs, and contract vehicles in your target accounts, and shortlist the two or three partners worth pursuing.

    Templates: customer surround map, funding and contract path checklist

  2. Days 31 to 60

    Align

    Agree what you offer together, who leads, and how deals and credit are handled, then brief the partner's sellers.

    Templates: joint value proposition, co-sell agreement

  3. Days 61 to 90

    Pursue

    Run joint account plans in the first accounts, get introductions to decision makers, and review the pipeline together every week.

    Templates: joint account plan, executive sponsor outreach kit

  4. After day 90

    Scale

    Add partners and accounts, move to quarterly reviews, and report mutual customer outcomes back to the agency.

    Templates: partner QBR pack, mutual customer success plan

Services

Start with a workshop, add advisory, or put a fractional partner leader in the seat. The same operators do the work in every format.

Advisory

For leaders who have a team and a partner motion but need a sharper operating model.

Monthly retainer

Partner strategy for state and local

A clear view of which partners to prioritize, and which states, counties, and cities to pursue with them.

  • Partner motion assessment
  • Partner type and ideal customer definition
  • Target state and segment mapping
  • Co-sell strategy and partner value proposition
  • 30, 60, and 90 day action plan

Partner program design

The structure that lets partners sell without custom handling on every deal.

  • Program architecture, tiers, and benefits
  • Onboarding and activation
  • Enablement and certification
  • Deal registration and rules of engagement
  • Program governance

Resellers and contract vehicles

For companies deciding how to get onto the contracts government buyers already use.

Project or retainer

Reseller strategy

Decide whether to sell direct, through a reseller, or both, then make the relationship produce pipeline.

  • Reseller fit and selection
  • Economics: margins, fees, and reporting duties
  • Onboarding and seller enablement
  • Joint pipeline reviews

Contract vehicle and procurement mapping

How your target buyers actually purchase, and the shortest path to being buyable.

  • Cooperative and state contract options
  • Purchase thresholds and procurement paths by segment
  • Security and compliance expectations, such as GovRAMP (formerly StateRAMP)
  • A roadmap with sequence and owners

Partner operations

For teams whose partner numbers Sales and Finance do not trust yet.

Project or monthly retainer

Partner revenue operations

The systems layer behind partner-led growth, built in the CRM and PRM you already use.

  • Sourced and influenced attribution model
  • CRM and PRM workflow design
  • Deal registration process
  • Partner pipeline and performance dashboards
  • Reseller sales reporting for contract vehicles

Fractional partner operations

Hands-on ownership of partner reporting and process when you do not have the headcount.

  • Own attribution and revenue reporting
  • CRM and deal registration governance
  • Pipeline reviews and QBR facilitation
  • Partner tooling management

Fractional leadership

For companies without a dedicated head of partnerships, or standing up a new partner motion.

Monthly retainer

Fractional head of partnerships

A senior partner leader in the seat, accountable for the motion and the results.

  • Own partner strategy and roadmap
  • Manage partner executive relationships
  • Report to leadership and the board
  • Run program operations day to day

Diagnostics and workshops

A fast way to start, or to settle one question before you commit to more.

Fixed scope

Partner readiness diagnostic
A review across strategy, program, operations, and measurement, with a prioritized plan.
Reseller and contract vehicle workshop
A working session to pick your route to market and the vehicles worth pursuing.
Co-sell motion design
Joint qualification criteria, roles, and handoffs for SI and ISV partners.
Attribution workshop
Agree on sourced versus influenced, deal registration logic, and reporting that Finance will accept.

How we work

The same five steps on every engagement, from a four-week workshop to a year-long retainer.

  1. Assess

    We audit your partner motion, team, and pipeline against the goals you are measured on.

  2. Map

    We map the partners, contract vehicles, and buyer paths for the states and segments you target.

  3. Build

    We design the program, partner terms, and operating system, then roll them out with your team in working sessions.

  4. Enable

    We train your team and your partners so the model holds after we step back.

  5. Review

    Each quarter we check the model against what is moving pipeline, and adjust.

Questions we hear most

What does Civic Navigate do?

We help early- and mid-stage govtech companies build partner programs and partner operations for state and local sales. That covers strategy, reseller and contract vehicle decisions, SI and ISV co-sell, and the reporting that makes partner revenue visible.

Why focus on state and local?

State and local buying is spread across many separate buyers and shared contract vehicles. For a young company, partners are often how you get onto those vehicles and in front of the right people.

Do you work with resellers like Carahsoft?

Yes. We have hands-on experience working with government resellers, including Carahsoft. We help you decide whether a reseller fits, structure the relationship, and turn it into pipeline.

Which partner types do you cover?

Resellers and distributors, ISVs and technology partners, systems integrators, and strategic partners. Most companies need a mix, and we help you sequence it.

What stage of company is the best fit?

Early- to mid-stage govtech companies. If you have a product in market and a plan to sell to state and local government through partners, we should talk.

What do you mean by co-sell?

Working an account jointly with a partner already inside it. That means shared account plans, introductions to decision makers, and agreed rules for who leads, how deals are registered, and how credit is shared.

Our product complements the incumbents. Why would they partner with us?

Because a complementary product makes their offer stronger for the same customer, and it does not compete for their budget. We help you build the joint value proposition and the terms that make partnering easy for their sellers.

What do we get from the templates and roadmap?

Working documents for each stage of a partner relationship, tailored to your product and partners, plus a sequenced roadmap for using them. Your team and your partners work from the same plan.

How do engagements work?

Most start with a discovery call, then a scoped proposal, then a kickoff. Advisory and fractional work run on monthly retainers. Workshops and builds are scoped as projects.

Talk through your partner motion

A 30-minute call to understand your stage, the states you are targeting, and where partners fit.